Customs agency vs Customs office

All formalities in one place. Quickly and effectively for the Polish carrier Bial-Mich.

Customs agencies and Customs offices are often confused - explains Bial-Mich. However, it must be understood that these are separate institutions.

A Customs office is a state institution that represents the state's interests in customs matters. Individuals employed at the Customs office are primarily customs officers, who should not be confused with customs agents.

On the other hand, customs agencies act as intermediaries between the entrepreneur and the Customs office. Our customs agents represent your company in customs matters, assisting in handling all formalities related to the export, import, and transit of goods.

How does our customs agency work?

The Bial-Mich customs agency handles all formal matters related to customs services for import, export, and transit of goods. In the case of transporting cargo within the European Union, the procedures are relatively simplified because it is carried out within the European Economic Area (EEA). An Intrastat declaration is sufficient.

Formalities and procedures related to trade cooperation with countries outside the European Union (e.g., China) are complex and require customs declarations, multiple documents, permits, and regulations that often change.

Our agency handles both trade with EU countries and those outside the EU. Our agents are well-versed in customs regulations and will manage the entire customs declaration process on behalf of your company, avoiding mistakes in fulfilling formalities with customs authorities and saving time and stress.